Modify Suspended Account Page (Need more information on this topic?)

Location: Account Functions/Modify Suspended Account Page

 

The Suspended Account page is the HTML page that account holders will see when they attempt to log into a suspended account. You can modify the default page to contain your specific contact information and branding, if required.

 

Before You Begin: If you have redirected your hostname so it does not go to the default cPanel page, your suspended clients will not see this page. You will have to copy the /usr/local/apache/htdocs/suspended.page/ directory as well as everything inside the directory to the /home/username/public_html/ directory of the account where your hostname is redirected.

 

1. When the page loads, modify the existing HTML inside the text box according to your own specific needs.

 

2. Once you have made the necessary changes, click on the "Save" button.

 

3. The next page should state the following:

 

"Suspension Page Saved."