Below is a list of common questions specific to using WHM 11. Each set of questions is categorized for you to find what you need quickly. Each question is linked to a document for further information.
Accounts
How do I create a new hosting account for a user?
How do I list all accounts on my server?
How do I unsuspend an account on my server?
How do I terminate an account on my server?
How do I view accounts on my server that have exceed their disk space quota?
How do I modify the account suspension page?
How do I upgrade/downgrade an account?
How do I change the disk space allocated to an account on my server?
How do I modify an account such as domain name, theme, email, ftp, mailing lists, etc?
How do I move an account to another drive or partition?
How do I reactivate all inactive accounts on my server?
How do I setup a skeleton directory?
How do I suspend/unsuspend an account?
How do I terminate an account?
How do I unsuspend all accounts that have exceeded bandwidth limitations?
How do I modify multiple accounts at the same time?
How do I terminate (delete) multiple accounts at the same time?
Addons
How do I manage Addons on my server?
Addon Scripts
How do I install/uninstall and setup automatic updates for addon scripts?
How do I install/uninstall cPAddon scripts?
How do I show cPAddons for all users or a single user?
How do I uninstall all cPAddons that are no longer installed in WHM?
How do I upgrade cPAddons installed on WHM?
Alerts
How do I setup alerts and assign alerts to my communication clients (AIM, ICQ, Email, and Pager)?
Backups
How do I rollback to a particular version of the httpd.conf, named.conf, or proftpd.conf file?
How do I manage the backup settings for the accounts on my server?
How do I restore a monthly, weekly, or daily backup for a single account?
How do I restore a monthly, weekly, or daily backup for multiple accounts?
How do I restore a full back of everything?
How do I setup automated scripts that will update my cPanel and run backups on my server?
Bandwidth
How do I view bandwidth usage by all accounts on my server?
How do I limit the monthly bandwidth usage for a particular account on my server?
How do I reset the bandwidth for a particular package?
Basic Configuration Settings
How do I configure a basic cPanel/WHM setup?
Branding
How do I brand an available cPanel theme?
CGI Scripts
How do I fix permissions on CGI Scripts?
ClamAV
How do I configure ClamAV for a single user or a group of users?
Databases
How do I add access hosts for MySQL users to log on to MySQL databases on my server?
How do I change the password for a MySQL user or MySQL database?
How do I change the root password to MySQL on my server?
How do I install the Postgres config?
How do I change the Postgres password?
How
do I repair a database and its tables of any errors or issues?
How do I reset the MySQL root password using the override function?
How do I setup the remote MySQL server?
How do I view a list of MySQL processes that are currently running on my server?
How do I access phpMyAdmin (What is phpMyAdmin)?
Demo Mode
How do I enable/disable demo mode on a particular account?
Disk Drives
How do I format and mount a hard drive?
How do I optimize the EIDE hard drives on my server?
How do I view the current disk space usage on my server?
DNS
How do I add an A Entry to my Hostname?
How do I establish a Trust Relationship with a Primary Namserver?
How do I perform a DNS cleanup?
How do I synchronize DNS records?
How do I restart the DNS server (BIND)?
Domains
How do I view a list of parked domains on my server?
How do I view a list of subdomains on my server?
How do I view a list of suspended accounts on my server?
How do I setup/edit domain forwarding?
How do I send an email to all users on my server?
How do I delete all messages in the mail spool (Exim Mail Queue)?
How do I attempt to deliver all messages in the mail spool (Exim Mail Queue)?
How do I view all messages in the mail spool (Exim Mail Queue)?
How
do I troubleshoot an email address on my server?
How do I repair mailbox permissions?
How do I view mail statistics on my server?
How do I view a list of users who are relaying mail on my server?
FrontPage
How do I install FrontPage Extensions?
How do I uninstall FrontPage Extensions?
How do I install FrontPage Mail Extensions?
IP Related
How do I change a site's IP address?
How do I change the IP addresses of multiple sites?
How do I add a new IP address?
How do I change the IP associated with a particular site?
How do I use the IP migration wizard?
How do I rebuild the IP address pool?
How do I view the IP address usage on my server?
How do I show or delete current IP addresses on my server?
How do I show or edit reserved IP addresses on my server?
Java Servlets/JavaServer Pages
How do I install servlets on an account?
Languages
How do I clone or create a new language?
How do I delete a language file?
How do I download a language file?
How do I edit a language file?
How do I upload a language file?
How do I set the language for web statistics programs such as Webalizer, Analog, and Awstats?
Log Files
How do I download the raw apache log file for a particular domain on my server?
How do I download the raw ftp log file for a particular domain on my server?
Mail Settings
How do I enter an email address where mail from user "root" can be delivered?
How do I enter an email address where mail from user "nobody" can be delivered?
How do I enter an email address where mail from user "cpanel" can be delivered?
Mailman
How do I change the password associated with a Mailman account?
Memory Usage
How do I modify Apache memory usage?
Nameserver
How do I setup/enable/disable the nameserver on my server?
Networking
How do I change or modify my server's hostname?
How do I assign IPs to my nameservers?
How do I setup my server's resolver configuration?
News
Outlook
How do I enable/disable the Outlook (Express) AutoConfig option?
Packages
How do I create a base package with preset options and features?
How do I delete a base package with preset options and features?
How do I edit a base package with preset options and features?
How do I add a new feature list?
How do I delete a feature list?
Passwords
How do I change the root password for my WHM system?
How do I change the password for a user's account on my server?
Plugins
How do I install/uninstall and setup automatic updates for plugins?
Remote Access
How do I setup a remote access key to my server?
Resellers
How do I view all my reseller accounts?
How do I add reseller accounts?
How do I remove reseller accounts?
How do I change reseller account ownership? (one)
How do I change reseller account ownership? (multiple)
How do I edit reseller privileges and nameservers?
How do I view usage statistics and manage reseller accounts (suspend, terminate, etc.)?
How do I manage reseller Ip delegation?
How do I manage reseller main shared and Ip-less Ip?
Restarting Services
How
do I restart the E-Commerce Interchange Server?
How do I restart the DNS Server (BIND)?
How
do I restart the FTP Server (ProFTPd/PureFTPd)?
How do I restart the Apache HTTP Server?
How do I restart the IMAP Server?
How do I restart the Exim Mail Server?
How do I restart the POP3 Server?
How do I restart the MySQL Server?
How do I restart the PostgreSQL Server?
How do I restart the SSH Server (OpenSSH)?
Security
How do I run a quick security scan on my server?
How do I run a scan for possible Trojan Horses on my server?
Server Reboots
How do I perform a forceful server reboot?
How do I perform a graceful server reboot?
Server Status
How do I view the status of my web server (Apache)?
How do I view CPU/Memory/MySQL Processes usage statistics for users on my server?
How do I view the status (up, failed, percentage) of my server's services?
Services
How do I change my Bandmin password?
How do I enable/disable SuExec?
How do I use the Exim Configuration Editor?
How do I switch between proftpd and pure-ftp servers?
How do I enable/disable anonymous ftp?
What is the service manager and how do I use it?
Shopping Cart
How do I reset a shopping cart associated with an account on my server?
Software
How do I check and repair a Perl script?
How do I install a Perl module?
How do I install modules for a specific programming language on my server?
How do I rebuild the RPM database?
How do I update the software on my server?
How do I update system related packages and Perl modules required by cPanel?
Spamd
How do I configure Spamd on my server?
SSH
How do I generate a new public/private key?
How do I import a public/private key?
How do I enable Shell access on a particular account?
SSL Certificates
How do I generate a SSL Certificate?
How do I generate a Signing Request?
How do I install a SSL Certificate and setup the Certificate Domain?
How do set an installed SSL Certificate to be a shared certificate?
How do I disable a shared certificate?
How do I delete an installed SSL Certificate?
How do I purchase and install a SSL Certificate from a recommended cPanel provider?
Statistics Software Configuration
How do I enable and configure statistics software programs on my server?
How do I allow users to be able to change their web statistics generating software?
System Health
How do I keep irc programs from running on my server?
How do I show the current CPU usage of my server and its associated processes?
How do I view the current running processes on my server?
Support
How do I user the interactive knowledge base?
How can I get more support for my WHM system?
How do I configure where support requests should be emailed/piped/disabled on my server?
Themes
How do I manage my cPanel themes?
How do I manage my Webmail themes?
How do I manage my WHM themes?
How do I migrate all "X" theme users to the new "X3" theme?
Time
How do I set my server's default timestamp?
Transfers
How do I transfer/copy an account from another server without a password?
How do I transfer/copy an account from another server with a password?
How
do I transfer/copy multiple accounts/packages from another server?
How do I view a record or log of all accounts that have been copied to
my server?
Upgrading cPanel/WHM
How do I set the upgrade preferences?
How do I upgrade my cPanel/WHM software?
User Access
How do I set root access for specified users?
Webserver